Payments Module

  • Updated

The Payments module is your go-to place for managing all payment-related activity within Clubspark. It gives admins more flexibility, visibility, and control over how they sell and track products, orders, and more. It was previously called Add-Ons. 

You can access it via the left-hand menu on your admin dashboard – just click Payments

What can I do in the Payments module?

The Payments module includes three key areas:

  1. Payment Accounts – Easily connect and manage your Stripe account to enable online payments at your venue.

  2. Products – Create and manage items available for purchase such as merchandise, access fobs, or event tickets.

  3. Orders – View, update, and fulfil customer orders with real-time tracking.

What are Products?

The Product feature allows you to offer optional extras when a member purchases or renews a membership package. This feature works seamlessly alongside the Memberships module.

Examples of useful products/add-ons:

  • Tube of tennis balls or club merchandise (e.g. t-shirt or hoodie)

  • Access fob for clubhouse entry

  • Voluntary donation to a facility project or fundraiser

  • Tickets to a club event, such as an awards night or social evening

Admins can create and link these add-ons to specific membership packages via the Products section.

 

Products: What can I create and manage?

From the Products tab, you can:

  • Add new products to sell

  • Link products to membership packages as add-ons

  • Edit existing product details including:

    • Name and status

    • Description

    • Product code (SKU)

    • Pricing

    • Membership package linkage

This makes it easy to keep your offerings up to date across the year.

 

Orders: What can I do here?

The Orders tab shows all current orders from your members or customers.
From here, you can:

  • View a list of all orders with key info like payment and fulfilment status

  • Click into an order for more detail

  • Update the fulfilment status

  • Cancel or refund individual items

  • Mark as paid for any offline payments received manually

    Note:  The admin role - Add-on's is no longer available and if you wish your admins to have access to the payments module, you will need to select payments. Super admin and admin will have access automatically.  

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