Step 1:
To book a court, click on your desired booking slot on the booking sheet.
Please Note: You are able to view the booking sheet by court or by date.
Step 2:
After clicking on the booking slot that you wish to book. If you are not already signed in to ClubSpark, you will now be prompted to do so and will be presented with 2 options:
Those who have not created an account with Clubspark should use option 1 to create a new account. Those who have booked previously or are registered members should sign in with their account details via option 2.
Step 3:
Once you have registered or logged in, the following overlay will appear.
The image below shows how the booking form will appear with Group Booking enabled, not all venues have this feature turned on, if your venue doesn't then the '+ Add Participant' button will not appear.
Here you will be able to click on the dropdown to select how long you would like the court booking to be. Once the booking duration has been selected, and any participants added if the group booking feature is enabled then you can proceed with clicking on the 'Continue booking' button at the bottom of the overlay.
Don't forget to add the people you are playing with if the + add participant option is present.
Step 4:
You will then be taken to the confirmation screen. Here you will see a breakdown of any fees that your venue may charge, such as court fees or guest fees and can make your payment. If you are happy click 'Confirm and pay'.
Step 5:
If there is a charge for you to book courts or guest fees. When you click on the 'Confirm and pay' button, you will be asked to enter your card details.
Step 5:
Once you have confirmed your booking and made payment, you will be taken to the following screen. You will also receive a booking confirmation email with these details.
You can now select 'Book another court' or 'View my bookings', as shown in the image above. The name of the main contact who made the booking will appear on the booking sheet.
Maximum Bookings Exceeded
Some venues apply limits as to how many bookings can be made within a set time frame. If you have reached your maximum bookings, then you will see this following screen.
Here you will be able to view your other bookings by clicking on the 'View my bookings' button and cancel a current booking. Or click on 'Book another court' and select a court further in the future.
Registered User Journey:
Unregistered User Journey:
Please Note: If you are unable to book the court and you believe you should be able to please check that you are logging in with the same details you registered with the venue.