Clubspark enables you to collect online payments for court bookings.
This article covers what needs to be checked in order to ensure online payments can be accepted for court bookings.
Step 1:
The first thing you'll need to do is to register your bank account details with Stripe. Please find a short video that walks you through how to do this.
Please Note:
- Only a full administrator can set this up.
- If you are a full administrator, and there is no blue banner, you've already connected Stripe.
- If the incorrect Stripe account has been connected, please reach out to tnzsupport@clubspark.com for assistance.
Step 2:
After you have registered head to your Booking Module, select 'Settings' in the top right corner, followed by 'Manage basic settings' and scroll down to payment. In order to accept online payments for court bookings, check off the 'Accept online payments' box.
In 'Refund window' field, enter in the number of hours you wish to offer a refund. This is the number of hours before the booking you will let a user cancel and receive a full refund.
Make sure you save any changes you make using the blue 'Save settings' tab at the bottom of the page before you exit.
When will the money appear in our bank account?
Stripe will transfer funds to your bank account based on the schedule listed on your dashboard in your Stripe account.
You can set your schedule to 'Daily 7 day rolling basis', which means every day Stripe will gather your transactions for the day and deposit them in your bank account 7 days later. The very first transfer Stripe makes to your bank can take up to 10 days.
For more information on when money will appear in your account please see the below link: